Health and Safety
We have put specific measures in place to ensure the safety of our employees and our guests. We can also confirm that all Secrets VIP supplier partners meet the latest guidance on hygiene and cleaning.
Committed to your health and safety, our Supplier partners have pledged adherence to the following health criteria and measures.
Staff Training and Protocol
Our staff members have been briefed about the nature and severity of COVID-19 and related viruses to ensure the safety of themselves and our guests.
PPE (Personal protective equipment)
The use of Personal protective equipment (PPE) is mandatory at our premises. This may include the use of face masks, face shields and gloves.
Cleaning and disinfecting procedures
We use cleaning products and protocols which are effective against viruses in all areas accessible to staff and guests. This applies to all areas including guest rooms, public areas, dining areas and staff quarters.
Our check-in procedure may include specific health and safety protocols such as completing a health questionnaire, having temperature taken and sanitising of hands.
We have adopted an in-house laundry protocol to ensure the efficient disinfecting of bedding, re-useable face masks and garments.